Accuracy: We try our best to display the correct AC specifications, features, cooling capacities, and prices. However, typographical errors or technical glitches may occur.
Price Changes: Prices for our ACs and installation services are subject to change without prior notice.
Stock Availability: Products are subject to availability. If an AC goes out of stock after an order is placed, we will notify you immediately and offer an alternative or a full refund.
Order Acceptance: Receiving an order confirmation email/SMS does not signify our final acceptance of your order. We reserve the right to accept or cancel any order for reasons like stock unavailability or suspected fraudulent activity.
Payment Methods: We accept Cash on Delivery (COD), Mobile Financial Services (bKash, Nagad, Rocket), and Credit/Debit Cards. Orders will only be processed once payment verification is successful (except for COD).
Delivery Timeline: Estimated delivery times will be shared during checkout. However, delays caused by weather, traffic, or unavoidable circumstances are not under our direct control.
Installation Charges: Standard AC installation charges may apply unless explicitly stated as "Free Installation" in a promotional offer.
Site Preparation: It is the customer's responsibility to ensure proper electrical wiring, breaker capacity, and permission from the building authority for outdoor unit placement before our technician arrives. Extra materials (like additional copper pipe, angle brackets, or outdoor housing) will incur extra charges.
Manufacturer Warranty: The warranty for the compressor, parts, and free service is provided directly by the respective AC manufacturer/brand, subject to their specific terms.
Void Warranty: The warranty will be considered void if the AC is serviced, repaired, or uninstalled by an unauthorized/third-party technician.
Damaged Goods: If the AC unit arrives physically damaged or with missing parts, you must report it to our delivery team or customer support within 24 to 48 hours of delivery.
Change of Mind: We do not accept returns or replacements for a change of mind once the AC has been unboxed or installed.
Refunds: Approved refunds will be processed through the original payment method within [7–10 working days].
[Company Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or services, including but not limited to electrical short circuits caused by improper home wiring or building issues.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. It is your responsibility to check our website periodically for changes.